• Customer Service Booths
• Customer Lounges
• Transportation Services at Ayala Malls
• Schedule of Masses at Ayala Malls

LOCATION

1. ATC Expansion Mall Activity Center

SERVICES

1. Addresses inquiries on:
•  Directory of Stores
•  Schedule of Events, Movies, Mass

2. Distributes:
•  Application forms for Discount Plus Cards for clients & merchants
•  Space application forms for prospective merchants

3. Provides assistance for:
•  Lost and found items
•  Medical emergencies: Customers with medical emergencies are referred to the Healthway Medical Clinic.

4.  Serves as central booth for mall promos and activities.
•  Leaflets from Alabang Town Center establishments are also available at the Customer Service Booth for customers' perusal.

5.  Serves as Feedback Corner for customer comments/complaints.

Customers may secure a comment form from the booth to write down their comments/suggestions/complaints.

Lounges

The Customer Lounges provide hotel-like comfort room amenities in a mall setting. For a minimal fee of P10, a shopper may use the lounge without experiencing the hassle of queuing in restroom cubicles, have the pleasure of pampering oneself in a clean, fragrant and sanitary environment and enjoy the use of toiletries like powder, lotion, toilet paper.

LOCATIONS

Alabang Town Center currently has one (1) Customer Lounge located at Connector Mall near the Asian Finds store.

AMENITIES

•  Reception area with Customer Service representatives and Pay Lounge attendants to assist customers
•  Lounge area with magazines
•  Imported toiletries such as lotion and powder for customers' use
•  Toilet paper in all restroom cubicles
•  Diaper changing stations
•  Full-length mirror

USE OF THE CUSTOMER LOUNGE

Use of the Customer Lounge may be availed thru the following:
•  Pay a fee of P10 per person
•  Free use of the Customer Lounge may be availed by:
•  Discount Plus Cardholders

Transportation

For the convenience of our shoppers, jeepney / FX / bus / taxi terminals are available at the following locations in the Ayala Malls:

AYALA CENTER MAKATI

1. Park Square 2 (near Landmark)

Bus Routes:

• GMA Carmona
• Enchanted Kingdom
• Calamba, Sta. Cruz
• Balibago Complex
• Biñan, Laguna
• San Pedro, Pacita
• Dasmariñas, Cavite
• Guagua, Pampanga
• Baliwag, Bulacan
• Malolos, Bulacan

FX Routes:

• Golden City / Aguinaldo Highway
• Paliparan / Camilla via South Super Highway
• Las Piñas
• Sucat Evacom
• Bahayang Pag-asa
• Imus, Cavite
• Pilar Village
• El Grande
• Dapitan / Mayon
• FTI
• Pateros
• Marikina / Masinag
• Staff House / Fort Bonifacio
• Bicutan / Merville
• Alabang, Muntinlupa
• Pulang Lupa / Quirino Ave.
• BF Resort
• Pacita Halang

Jeepney Routes:

• Pasay Road / Libertad
• Makati Loop : Makati Ave. , PRC, Buendia
• JP Rizal / Zapote Kanto

Taxi:

• AVIS – To any point of Luzon

2. Ground Level, EDSA Carpark (near Intercon and SM Supermarket, along EDSA)

FX Routes:

• Makati Ayala Loop
• FTI-Palar
• Villamor Air Base
• Merville via Service Road
• SM Bicutan and West Service Road via Skyway
• Imus-Pacita
• Pacita-Binan
• Pateros

Bus Routes:

• Lawton (Beside Canine Depot)

• Gawaran Heights – Molino (In front of Red Ribbon)
• Camella Springville (In front of Red Ribbon)
• Golden City Paliparan (In front of Red Ribbon)
• Pagsanjan, Laguna (In front of Red Ribbon)
• Molino via Daang Hari (In front of Red Ribbon)
• Pacita Complex, Laguna (Beside National Bookstore)
• Imus, Cavite (In front of Red Ribbon)

Jeepney Routes:

• Alabang Market (ATC Overpass)
• Ayala Alabang Village (Beside AAV Post Office)

Taxi:

• AVIS (ATC Terminal – Beside National Bookstore)
• AARTA (ATC Terminal – Promenade Main Entrance)

Tricycle Route:

• Ayala Alabang Village (Beside Canine Depot)

Jeepney Routes:

• Talamban
• Caduman, Pit-os
• Guba
• Mabolo
• Ibabao, Mandaue
• Quano, Mandaue
• Consolacion
• Colon
• Urgello
• Labangon
• Banawa
• Guadalupe
• Lahug

V-Hire Routes:

• Tabunok
• Minglanilla - Naga
• Opon
• Mepz, Lapu-Lapu
• Consolacion - Lilo-an
• Lilo-an, Danao - Bogo
• Danao - Carmen
• Bogo - Hagnaya
• Bogo - Daan Bantayan
• Camella, Lapu-Lapu
• Balamban
• Asturias
• Tuburan
  

Masses

MAKATI : Glorietta (Ayala Mall Lower Level)

MAKATI : Greenbelt Chapel

ALABANG: St. Jerome Chapel

CEBU: Ayala Center Cebu