|
 |
| |
|
| Mall Operating Hours |
> back to top |
| |
Sunday to Thursday: 10 AM to 9 PM
Friday and Saturday: 10 AM to 10 PM
|
|
| |
| Concierge Booths |
> back to top |
| |
|
LOCATION
|
| |
|
TriNoma has Concierge Booths strategically located at the following areas:
|
|
|
1. TriNoma Lobby (along Mindanao Avenue Side)
2. 1st Level Main Entrance
3. Activity Center
4. 2nd Level
5. 3rd Level
|
|
| |
|
SERVICES
|
| |
|
1. Address inquiries on:
|
|
|
a. Store Information (Telephone Numbers, Location)
b. Schedule of Events, Movies, Mass
|
|
2. Distributes
|
|
|
a. TriNoma Mall Directory
b. Space Application Procedures for Prospective Merchants
|
|
3. Provides Customer Assistance For:
|
|
|
a. Lost and Found Items
b. Paging Services
c. Restaurant Reservation
d. Transportation Services Requirements
e. Personal Shopper Assistance
f. Medical Emergencies: The Concierge Booth has a First Aid Kit for minor injuries. Customers who need medical assistance are treated at The Medical City TriNoma branch at the 1st Level.
|
|
4. Serves as Feedback Corner for customer comments/complaints
|
|
|
a. Customers may secure a comment form from the booth to write down their feedback and suggestions
b. These comments are forwarded to TriNoma Administration
|
|
5. Serves as a central booth for mall promos and activities
|
|
|
a. Instant prizes like Christmas shopping bags, gift items, etc. may be redeemed at the Concierge Booth
b. Flyers of TriNoma establishments are also available at the Concierge Booths
|
|
| |
| Customer Lounges |
> back to top |
| |
|
The Customer Lounges provide hotel-like comfort room amenities in a mall setting. Customers may use the lounge for a minimal fee of P10. A shopper may use the lounge without experiencing the hassle of queuing in restroom cubicles, have the pleasure of pampering oneself in a clean, fragrant and sanitary environment and enjoy the use of toiletries like powder, lotion, toilet paper.
|
| |
|
Location
|
| |
|
TriNoma currently has four (4) Customer Lounges strategically located at each of the first, second, third and fourth levels.
Currently in operation is the 1st Level Customer Loung near National Bookstore
|
| |
|
AMENITIES
|
| |
|
1. Reception area with Customer Service representatives and Lounge attendants to assist customers
2. Lounge area with magazines
3. Imported toiletries such as lotion and powder for customers' use
4. Toilet paper in all restroom cubicles
5. Diaper changing stations
6. Full-length mirror
|
|
| |
| Transportation Services |
> back to top |
| |
|
For the convenience of our shoppers, terminals are available at the following locations:
|
| |
|
1. North Avenue Open Parking – Jeepney and FX Terminals
(ROUTES TO BE UPDATED)
2. Mindanao Avenue Lobby Driveway – Taxi Stand
3. MRT North Avenue Station Connection
|
|
| |
| Schedule of Masses |
> back to top |
| |
|
Regular masses are held at the Cinema Lobby at the 4th Level every Sunday at 10:15 AM.
|
|
| |
|
|
|
|
|
